Posted 12/13/2021

Mercy Neighborhood Ministries, Inc. is seeking a full-time Program Director for its Workforce Development Programs.

Position Purpose:

Oversees all aspects of the educational programs including ASPIRE, Hospital Worker Readiness Program, Workforce Supportive Services, Employment Retention, and Resource Navigation.

Qualifications, Skills and Experience required:

• B.A. or higher required; minimum of 10 years’ experience in job related competencies
• Proficient in Microsoft Office: creating docs, files, spreadsheets, entering and tracking program data
• Experience in adult education, workforce development and community resources including a progressive understanding of cultural diversity and the pervasive impact of poverty.
• An in-depth knowledge, experience with and sensitivity to the issues and concerns facing persons with barriers to employment, and employers regarding job development and placement.
• Excellent communication skills, both verbal and written to foster and develop strong interpersonal and relational skills with program participants, agency staff/volunteers and employer partner team members.
• Coach, mentor and supervise program participants and education department staff to maximize success

Principal Accountabilities and Weighting Criteria:

1. Contribute to and oversee the strategic plan related to all programs in area of responsibility, assuring objectives are met in the designated time frame; serve on the Leadership Team.

2. Lead the recruitment, interview, assessment and acceptance processes in order to choose appropriate candidates for the Hospital Worker Readiness Program (HWRP). Provide leadership for program development, evaluation and improvements to assure outcomes are achieved that meet or exceed community benchmarks.

3. Coordinate with instructors, guest speakers and partner staff to create the program calendar to include: Health Care Core Curriculum, WorkKeys practice and exam sessions, Computer Training and Workforce Professional Development. Lead the orientation to the program, classroom instruction of the HCCC curriculum, learning activities, professional development and employment application content. Organize a graduation ceremony for the last day of class.

4. Serve as liaison with Mercy Health and any other employer partners to facilitate transition into employment. Support job retention through problem-solving with hiring managers and new employees.

5. Oversee Workforce Supports programs and serve as liaison with community partners and funding sources. Oversee Aspire program and serve as liaison with Cincinnati Public Schools (CPS).

6. Work with Development Director to market programs to the target community population and recruit potential participants through local contacts such as agencies, churches, schools and hospitals.

7. Direct all aspects of personnel management, including recruitment, screening selection, orientation, supervision, job coaching and corrective action in area of responsibility.

8. Oversee date entry for all programs and creation of reports.

9. Act as community representative and participate in appropriate community collaborations and networks related to programs.

10. Contribute to policies/procedures and budgets for programs; track expenditures to assure budget objectives are met.

11. Perform other duties as assigned by the Executive Director.