When Parents Bully the School: A Mini-Master Class for Principals on Handling Challenging Parents
Specific strategies geared specifically for principals on how to handle the uncooperative, unreasonable, or angry parent. How do you calm that parent down and motivate him/her to work in partnership with the school? What shouldn't you say to an angry, bullying parent and why, and what should you say and do? Highlights Include: the real […]