When Parents Bully the School: Specific Strategies for Teachers on How to Work Effectively with Challenging Parents

This webinar will provide teachers with core Catholic-values-based communications tools and strategies that they can begin using immediately for handling a difficult or challenging parent. The skills taught in this session are simple, practical, and presented from the teacher’s point of view.

Highlights Include: what you should and shouldn’t say to an angry or upset parent and why; the disarm-and-defuse method for getting a frustrated parent to listen; the different types of challenging parents and how to identify and work successfully with each; the typical mistakes teachers make when dealing with an upset parent and how to avoid them; what to do when you feel blindsided by a parent; how to communicate with truth and compassion; how to deescalate a tense situation with a parent, among other tools for inspiring trust and mutual growth.

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