Greater Cincinnati

Posted:  10/28/2024

If you have an interest in Fertility Health or Fertility Awareness this is the company for you!  You will be part of an International Organization with the latest cutting-edge technology, app and classes to teach others how to be the authority of their fertility in a natural, healthy and Catholic way. As a customer Service Representative, you will work collaboratively in person with the growing team to provide world-class customer service to our students, donors, and volunteers.  You will report to the Office Manager.

Couple to Couple League Mission

To inspire, educate and support couples in family planning that is natural, effective, healthy, and consistent with God’s plan for life, love and marriage.

CCL Central Customer Service Representative

Job Requirements:

• Strong communication and interpersonal skills, both written and verbal.
• Ability to manage multiple tasks and prioritize effectively.
• Ability to multi-task several computer systems to support students, volunteers, instructors and donors.
• Excellent problem-solving skills.
• Experience in customer service or a related field is preferred.
• Experience in Microsoft Products (Excel, Teams, Outlook, etc).
• Resilient and adaptable to change while maintaining a positive outlook.

Responsibilities:

• Daily customer service: engage with clients daily to address their needs and inquiries, troubleshoot technical issues, navigate our services and assist customers with online or phone registrations and orders.
• Respond to customer inquiries: respond promptly to customer inquiries through various channels, including phone, main and secondary emails, and chatbot.
• Resolve customer complaints: handle customer complaints and provide solutions.
• Shipping of products: ship products ordered or for classes in a timely manner and report when inventory runs low to ensure product availability.
• Warehouse management: responsible for the organization, product level and stocking the warehouse.  This may require unloading supplies and/or carrying boxes up to 40 pounds.
• Confidentiality: maintain client confidentiality with customers, donors and volunteers.
• Reporting KPIs: prepare various monthly KPIs on customer service and shipping.

Posted:  10/23/2024

Scope of Position:

The Events & Partnerships Manager spearheads the planning and execution of the organization’s primary fundraising and stewardship events. This role involves nurturing relationships with partners to coordinate drives and solicit in-kind donations on behalf of the organization. Additionally, the manager provides essential support to the External Relations Team in their initiatives to secure resources and foster community engagement in support of SVDP’s mission.

Job Responsibilities:

Plan and execute all aspects of the organization’s major fundraising events in collaboration with the External Relations team, ensuring the attainment of revenue targets for each event.

Spearhead the sponsorship process for events, cultivating relationships with existing sponsors and identifying opportunities to engage new sponsors.

Oversee partner engagement and recognition for significant organizational drives such as Coats, Fan/AC, Strike Out Hunger, and Day to Dream. Coordinate closely with the Outreach Services team to streamline logistics and operations for these initiatives.

Manage smaller-scale organizational drives with support from the External Relations team, including responding to inquiries, liaising with drive partners, ensuring alignment with current drive needs, updating drive materials, coordinating logistics with the Outreach Services Team, and facilitating stewardship and recognition efforts.

Strategically nurture relationships with key event sponsors, drive partners, and individual donors who are regular participants in organizational events.

Collaborate with the External Relations Coordinator and potentially oversee event-specific interns, providing guidance and support as needed.

Offer assistance and fulfill additional responsibilities as required by the External Relations Department to ensure the smooth operation of fundraising and community engagement efforts.

To see more information and to apply for this great position, please click here.

Posted:  10/22/2024

We are looking for a passionate and highly organized Event Coordinator to join our team. This entry-level position offers an exciting opportunity for someone who loves Catholic art, culture, and evangelization. You will be responsible for planning and executing a wide range of events, including sacred architecture tours, candlelight Masses, concerts, film screenings, and more. The ideal candidate will be detail-oriented, creative, and excited about helping The Angelico Project build something new.

Please click for job description.