Posted: 03/18/2021
Scope of Position: This integral staff position oversees all aspects of leveraging data throughout our organization to serve our neighbors more effectively and efficiently, on both a macro and micro level. This includes targeting, collecting, archiving, reporting, and analyzing data to address the needs of both internal and external stakeholders. This position is designated full-time, salaried & exempt.
Job Responsibilities:
- Model our mission, values, and paramount commitment to responsible stewardship
- Help inform organization-wide decisions through data analysis
- Champion successful case management system (CMS) data platform implementation throughout centralized hub functions and decentralized (Conferences comprised of volunteers, known as Vincentians) network
- Collaborate with teammates throughout our organization to understand internal data needs and external reporting requirements
- Develop and implement an organization-wide (Society, Stores and Pharmacy) data plan and processes which inform the breadth of our operations and integrate the various database platforms we utilize
- Lead the achievement of the data-centric initiatives in our Upward Together FY2019-23 Operating Plan
- Convene & facilitate an organization-wide, cross-functional committee to advance data-centric initiatives
- Implement quality control procedures to ensure the integrity, accuracy, and consistency of the data we generate and communicate
- Train fellow staff and volunteers to use selected data platforms and tools consistently, including providing continuous reinforcement to sustain organizational knowledge through member additions and attrition
- Provide timely, responsive technical support to database users
- Interact with external data platform vendors as our data point person to achieve cost efficiency and to advocate for software enhancements to respond to our evolving needs
- Engage in identification and evaluation of software solutions
- Provide guidance on hardware and connectivity specifications to match software requirements
- Assist the Director of Finance in resource allocation management, including procurement
- Other tasks and duties as delegated
Qualifications: A bachelor’s degree, preferably with a concentration in data and analytics, is required; graduate studies are a plus. Technological proficiency (Microsoft Office, including Excel) and at least three years of relevant experience are required. Experience with data reporting is required; experience with Tableau for visual analytics is a plus. Ability to communicate the benefits of the process and outputs of a data system across a decentralized organization is required. Experience with successful organization-wide data project implementation is strongly preferred. Strong organizational, interpersonal, written, and oral communication skills are required. Analytical and problem-solving skills, as well as attention to detail, are required. A tangible commitment to serving our neighbors (clients) and internal constituents is required. Ability to connect with fellow staff and volunteers with a wide range of technological capabilities and competence is required. Ability to work with people of diverse backgrounds in a faith-based setting is required.
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