employee assistance program (eap)
An EAP is a free service that provides access to counselors and resources to help employees and their household members with everyday problems and questions.
How do I access the EAP?
You can access the EAP 24 hours a day either online or via phone, and there is never any need to make an appointment first.
Online, you have access to articles, checklists, quizzes and other helpful tools. You can also attend webinars or take online classes. Navigate to anthem.com/employer/eap/employee click on Log In and then enter the company code: AOC
Via phone, 800.999.7222, EAP counselors are able to assist with setting up one of your four (4) free counseling sessions* with a licensed professional. They are also able to direct you to professionals and experts able to consult with you on various topics.
What is the EAP Code?
What topics can EAP cover?
The EAP is able to assist with a large range of topics including, but not limited to, the following:
- Car & Home Purchasing
- Career Advice
- Child and Elder Care
- Drug, Alcohol or Opioid Problem
- Estate Planning
- Grief & Loss
- Family Health
- Financial Planning & Budgeting
- Foreclosures & Bankruptcy
- ID Recovery & Credit Counseling
- Tobacco Cessation
- Relationship Issues
- Stress & Anxiety
- Small Claims & Personal Injury
- Setting goals for retirement
- Workplace Safety