employee assistance program (eap)

An EAP is a free service that provides access to counselors and resources to help employees and their household members with everyday problems and questions. 

How do I access the EAP?

You can access the EAP 24 hours a day either online or via phone, and there is never any need to make an appointment first.

Online, you have access to articles, checklists, webinars, online classes and other helpful tools. Navigate to www.anthemeap.com/aoc.

Via phone, 800.865.1044, EAP counselors are able to assist with setting up one of your four (4) free counseling sessions* with a licensed professional. They are also able to direct you to professionals and experts able to consult with you on various topics.

Work. Home. Family. Friends. Fido.

Balancing the demands of life can be stressful — the good news is EAP can help.   Learn more

What topics can EAP cover?

The EAP is able to assist with a large range of topics including, but not limited to, the following:

  • Adoption
  • Car & Home Purchasing
  • Career Advice
  • Child and Elder Care
  • Depression
  • Drug, Alcohol or Opioid Problem
  • Estate Planning
  • Grief & Loss
  • Family Health
  • Financial Planning & Budgeting
  • Foreclosures & Bankruptcy
  • ID Recovery & Credit Counseling
  • Tobacco Cessation
  • Relationship Issues
  • Stress & Anxiety
  • Small Claims & Personal Injury
  • Setting goals for retirement
  • Workplace Safety 

Personalized counseling support for you and your household members.

  • Private, no cost, and convenient access
  • In-person care along with text, voice, video, and asynchronous-chat via mobile app
  • 4 counseling sessions per issue, per 12-month period, per person in the household

Child and Elder Care Services

Personalized consultation, resources and referrals for dependent care needs:

  • Daycare Centers
  • Back-up Childcare   
  • Nanny Agencies
  • Summer Camps
  • Retirement Communities
  • Senior Centers
  • Assisted Living Facilities
  • Nursing Homes
  • Caregiver Support

Help for planned and unplanned circumstances in life.

Financial Services

Free phone consultations with financial professionals; no limit to the number of calls. Online articles, calculators, and budgeting tools.

Legal Services

Free 30-minute legal consultation. Discounted fee to retain an attorney. Online library of legal forms & articles.

Daily Living Assistance

Consultation and referrals for everyday needs. Transportation resources, emergency shelter & food banks, travel information, home repair & modification, pet care, etc.

Direct Questions to:


Employee Assistance Program

Bill Maly

Director of Benefits

Jeannine Frank

Assistant Director of Benefits

Gregg Marino

Benefits & Risk Management Admin Analyst